Need Some Help?

Well friends, what can I say? This is my job, and I love it!

Hello my dear friend, if you need
Some assistance, please let me lead
With messages, documents, illustrations that say-
"I strive to support you in every way."

My work isn't easy, maybe not too hard;
To ask the right questions is a good start;
With folks numerous I have to deal,
And follow the rules of grammar with zeal.

With text of lengths long and small,
I juggle to enlighten not one but all;
Writings that explain features very big,
Information accurate I toil to dig.

Commas and full-stops prepare to wage
A war against me, page after page;
Articles and prepositions- their faithful allies
Hide in each corner with a nasty surprise.

English and German, French and Chinese,
Some languages are hard, some put me at ease,
Yet, without a grumble, I translate
Every word of help present on your plate.

"Any further queries?" I do not fail to ask;
Forever ready to improve every task;
The next time you are puzzled by a screen,
To aid you, I would always be keen.